Why Buying refurbished?
Refurbished systems are tested to ensure quality workmanship standards remain excellent. Refurbished products are visually and diagnostically inspected to ensure these items function. Refurbished systems may have some observable cosmetic imperfections, but they will not affect the performance.
Our Refurbishing process.
Every system we sell must pass stringent Qtronics refurbishment specifications, in accordance with Qtronics processes and procedures. This includes an extensive functional test, to ensure systems meet factory specifications, and a thorough cleaning and wipe down. Refurbished systems may have some minor cosmetic imperfections, but they will not affect the performance of the system.
Cosmetic Grade A:
Grade A products will have overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine, while others may have light scratches or other minor blemishes. Some Laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition. Cosmetic blemishes will have no impact to the system’s overall functionality or performance.
Cosmetic Grade B:
These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible. Grade B products are functionally equivalent to Grade A, and will include the same warranty and customer support as Grade A products. Pricing on Grade B products will typically be lower than Grade A products.